Reliable IT support to keep your Business Secure
Majestec offers expert IT support services tailored to meet your business needs. From troubleshooting to proactive monitoring, we ensure your IT infrastructure is always performing at its best.
Comprehensive IT support
We’re not just another IT support provider—we’re your partner in technology, here to help your business thrive. Our approach goes beyond fixing problems; we work alongside you to understand your unique needs and challenges. Whether you’re looking to streamline your systems, improve security, or just have peace of mind knowing there is someone you can rely on, we are here to help.
Our goal is to make your business more connected, organised, and secure so that you can focus on what you do best. We’re here to ensure your technology works for you, not the other way around.
On-site and remote support with SLA
Free audit report on request
Managed cloud services and patch management
Telephone & remote support with fixed response time
24/7 remote monitoring with live alerts to our helpdesk
Dedicated account manager
SharePoint , Office 365 support
Trusted & reliable IT support services
Majestec are IT experts with years of experience in the industry. We’ve seen the technological landscape rapidly change over this period, there’s no doubt that in this modern era businesses rely on new technology to reach their full potential. That’s where we come in. We’re passionate about helping you and your business embrace the inspiring new world of technology.
With our end-to-end IT services that will be personally managed by your very own technical account manager. You can rest assured that any present or future problems that arise will be dealt with quickly and appropriately. Majestec’s solutions will be tailored to your businesses’ individual needs, whether you’re a small start-up, a growing company or a large multi-site corporation – we’ll work together to streamline your processes.
How Majestec can support your IT
Expert technicians
Our team of certified IT professionals brings extensive experience and knowledge to tackle any IT challenge.
Remote monitoring
Our RMM makes sure that we can respond to system errors, patch management and performance checks. By monitoring your endpoints and servers, we can minimise downtime and maximise efficiency.
Customised support plans
We tailor our IT support services to fit your specific needs and budget, ensuring you get the most value.
Human-first approach
We’re not just problem-solvers; we’re people-focused. We build relationships with our clients, understanding their unique needs and challenges.
Cloud services
We offer Cloud Services that will be carefully designed for easy, affordable access to remote applications and resources, removing the need for internal infrastructure.
Why choose Majestec for IT support?
Choosing the right IT support partner can make all the difference in your business’s success.
At Majestec, we’re committed to providing reliable, responsive, and customised IT support services. Our proactive monitoring ensures that potential issues are addressed before they become problems, saving you time and money.
Whether you’re a small business or a large enterprise, our team of experts is dedicated to keeping your IT infrastructure secure and efficient.
Your own technical account manager
When you choose Majestec, you’ll be assigned with your very own dedicated technical account manager. We hire dynamic people with a passion for service. They will provide ongoing support to help guide you through the ever-changing world of technology. Ultimately, leading you to success.
A complete end-to-end service
Headed up by your technical account manager, Majestec will provide you with a complete end-to-end service. This means that you can focus on what’s most important to you, growing your business and watching it flourish. Our support will be there from the moment we start working together.
Experienced team
With many years of experience in IT support, we are well-versed in a multitude of different IT services across different industries and understand what we need to do to get the job done. This experience allows us to combine friendly service with expert knowledge.
Support tailored to you
We understand that all businesses are different, therefore we will guarantee that our IT support packages are tailor-made for your business and its unique needs. By discussing your business needs, we will carefully create a selection of IT services that fit both budget and technical requirements.
Our clients say it better
We could tell you how awesome we are, but our clients do it better! From tech troubles to seamless solutions, they’ve experienced it all with us.
We'd love to help
Got a tech headache? Need a smarter IT setup? Drop us a message! Whether it's a big project or a quick fix, we're here to make tech work for you.
Frequently asked questions
What types of IT support services do you offer?
We provide a complete range of IT support, including help desk assistance, on-site troubleshooting, proactive system monitoring, and full IT infrastructure management. Whether it’s a quick fix or long-term strategy, our team at Majestec is here to assist.
Can you help with cloud integration and support?
Of course! We specialise in cloud integration and support, making sure the transition is seamless and hassle-free. Once you’re set-up, we handle the ongoing management so you can focus on your growing and managing your business.
What is your average response time?
We’re available during business hours to handle any IT issues you encounter. If anything goes wrong, we’ll respond promptly to minimise disruption and get you back on track as soon as possible.
Is remote monitoring safe?
Yes, in fact by letting us monitor your devices, we can make sure that you are safe from vulnerabilities. Patch management, Antivirus and disk checks are just some of these examples.
What hardware and software do you cover?
Applications and infrastructure vary from business to business. Here at majestec, we offer as much help over as much equipment and software as possible.
Why choose Majestec for IT support?
We take a unique approach to our IT support. We recognise that every business is different, and we make it a point to understand your specific challenges and priorities. Our proactive monitoring and dedicated support mean we’re always here to help when you need it most.
Do you offer 24/7 IT support?
While our support team operates during business hours, we provide 24/7 remote monitoring of your systems. This means we’re keeping an eye on your servers and workstations around the clock, ensuring potential issues are caught before they become bigger problems. For any IT issues, please contact our team on 01299 660 210 or email us at info@majestecltd.co.uk
What areas in the UK do you provide IT support for?
We serve businesses across the UK, ensuring no matter where you’re located, we can help keep your IT running smoothly.
Why do I need IT support?
If your technology fails, the effects on your business can be catastrophic, affecting internal operations and the day-to-day running of your company. IT support is important as it takes into consideration prevention and compliance as well as managing issues with computer systems when they arise.
Do I need virus protection?
A key part of making sure your PC doesn’t get infected by trojans, rootkits and other malicious programs, is by making sure you have active virus protection. If you want to feel safe when browsing the web, then we would always recommend virus protection.
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