IT Support in Birmingham: Why Choose Majestec?
With over 40 years of experience, our team at Majestec are leading providers of IT support within the Birmingham area. You can trust us to keep your IT operations running smoothly within every inch of your organisation.
We prioritise the individual needs of your business and strive to personalise our services to meet your technological demands. This is why we assign a dedicated technical account manager who is there to provide ongoing support every step of the way.
We also offer remote monitoring systems, allowing us to address any system faults or errors quickly and efficiently.
IT Support Services Birmingham
IT Help Desk Support
Leave downtime and increased disruptions in the past, with our IT help desk support for Birmingham. We install remote monitoring and management software (RMM) allowing us to assist and address your queries remotely and immediately. Think of us as your trustworthy partner, there to support you every step of the way.
IT Consultancy Birmingham
At Majestec, we take our IT support for Birmingham to another level by offering consultancy services that are uniquely bespoke to you. After a thorough evaluation of your current systems and IT network, we’ll begin working with you to uplevel your infrastructure, be it through implementing new software or upgrading existing hardware.
Partner with us for consultancy services that maximise your IT investments.
Support for Microsoft 365
Make the most of Microsoft 365 with Majestec's full-suite implementation and support services. Our IT support is here to help Birmingham businesses configure Microsoft 365 to meet your specific needs. We assist with the initial setup all the way through to user training, helping your team to utilise key apps like Teams, OneDrive, Outlook and Office 365.
Benefits of IT Support Birmingham
Prevents Against Cyber Attacks
Majestec offers multi-layered cybersecurity services to help safeguard your business and its valuable data. We put robust solutions like firewalls and anti-malware software in place to protect against any emerging threats. Our Birmingham IT support is designed to keep your systems protected and ensure regulatory compliance.
Reduced Downtimes
Our technicians can swiftly address any emerging issues to keep downtime to an absolute minimum. With proactive maintenance, timely updates and expert troubleshooting, we guarantee to keep your systems up and running and productivity levels high.
Proactive Monitoring Solutions
We provide proactive monitoring solutions within our IT support for Birmingham businesses. We continuously observe your entire IT ecosystem, including servers, software applications and personal employee devices. Emerging issues are immediately flagged by our technicians and addressed before they escalate even further.
IT Maintenance Checks
We thoroughly inspect IT systems, networks and overall infrastructure with our Birmingham IT support and maintenance checks. This includes installing the latest patches and software updates, reinforcing security defences and continuously monitoring its general health. For a reliable IT provider you can trust, Majestec is here to help.
What Our Customers Think
Don’t just take our word for it, we have provided IT support services throughout Birmingham, for businesses in many different sectors.
Andreas Andersson, Managing Director
Online automotive dealership
Knowing my team have the support to help them go about their daily business is paramount. Knowing Majestec are just a phone call away is massively reassuring for me and my team. Keep up the great work.
Accreditations
Majestec holds accreditations from highly regarded partners including Cyber Essentials, Microsoft Partner, Toshiba, HP, Meraki, Avigilon and more. We have a depth of knowledge and expertise gained from working alongside these reputable companies and can install the latest high-tech equipment for your business from leading manufacturers.
Contact Us
Based in Stourport-On-Severn, our team of IT experts are able to easily travel to your site in Birmingham to help you with IT support, in addition to providing services remotely.
Contact a member of our expert team today by phoning us on 0845 271 8000 or sending us an inquiry by emailing us at info@majestecltd.co.uk.
IT Support Birmingham FAQs
Our IT Support hours are Monday to Friday from 8-am until 5-pm and offer on-call weekend emergency callouts (an additional charge will apply).
For more information, contact our team today.
Our services include the allocation of a dedicated account manager, onsite and remote support as well as the completion of free audit reports upon request. We also specialise in cyber security, data cabling and much more. All clients gain access to our help desk where our friendly team are available 24/7 to address any issues or faults.
For a full breakdown of the services we offer, visit our services page or contact a member of our friendly team who will be happy to talk you through our options.
We focus on providing a personalised service that considers your individual needs. As such the cost of your IT support is evaluated on a case-by-case basis.
Enquire today for a quote from a member of our friendly team.
Yes, we offer remote IT support within Birmingham and the surrounding areas. We understand the inconvenience software and technical issues can have on your day-to-day operations. So, our remote monitoring and support services ensure minimal disruption to you and your business.
To determine the type of IT support you require, it’s useful to consider your organisation’s individual needs. Of course, there are essential services that all businesses should consider, including system maintenance, data backup and cyber security. However, depending on the size and scale of your organisation, you could also benefit from additional services. You can consider some of the below points when deciding what IT support you need.
- Do you already have in-house IT support or are you completely outsourcing this?
- What are your working operations? Are they office-based, remote or hybrid?
- How many locations does your organisation have?
- What are the typical working hours, are they 9-5 or outside normal working hours?
